Cancellation policy

Cancellation policy

The total amount will be paid directly at the accommodation. A credit card is required to make the reservation.

  • Cancellation up to 5 days before arrival: free of charge
  • Cancellation from 4 days before arrival: 50% of the total booking amount
  • Cancellation from 2 days before arrival: 100% of the total booking amount
  • Late arrival, no-show, or early departure: 100% of the total booking amount

In case of cancellation, the amount will be charged to the provided credit card. The cancellation fee may be used as credit for a future stay within one year (room and rate based on period and availability). The stay can only be postponed once.

Cancellation insurance

We offer you the opportunity to take out travel cancellation insurance in the form below.