Information and services

Good to know, great to enjoy – everything that makes your stay even more special.

Arrive relaxed.
Worry-free.

Welcome aperitif

A toast in a glass to begin Your time-out.

Free travel, free admission, free choice: culture, mobility, and experiences included.

Pack your swimsuit! We offer a variety of packages for pools, sauna, and gym access at one of South Tyrol’s most beautiful wellness centers – the Acquarena in Brixen.

Treat yourself to the relaxation you deserve.

Upon request and subject to availability, we’ll reserve a sporty e-mountain bike or a comfortable e-city bike for you (fees apply).

Culinary Delights at the Alter Schlachthof

At our restaurant Alter Schlachthof, we use as many products as possible from local farmers and carefully selected nearby suppliers.

Here’s how it works.

Here, everything revolves around one thing: Your well-being.
And if any questions remain – we are here for You.

Check-in / Check-out

Check-in from 3:00 PM to 9:00 PM, check-out from 7:30 AM to 10:30 AM.

Late check-out is possible upon request, subject to availability and an additional charge.

Reception

Our reception team is here for you from 7:30 AM to 9:00 PM to make your stay as comfortable and inspiring as possible.

Breakfast

Start your day with a varied breakfast featuring fresh regional and homemade products. Whether you prefer something hearty, sweet, or healthy – our buffet has something for every taste!

Breakfast is served daily from 7:00 to 10:00 AM in our Viertel Bar on the ground floor.

Loading and unloading

As we are located in a pedestrian zone, direct access by car for check-in is not possible.

Parking

Our modern design garage is located at Obere Schutzengelgasse 24–26, about 300 m from the hotel, and is equipped with charging stations for electric vehicles. We are happy to reserve a parking space for you upon request at a rate of €25 per day. Please let us know at the time of booking if you would like to take advantage of this option.

Alternatively: Stufels parking garage, Cesare-Battisti-Straße, or the Priel/Acquarena parking lot.

Wifi

Free Wi-Fi is available throughout the entire property.

Smoking

Smoking is strictly prohibited throughout the entire property.

Pets

Pets are allowed only upon request – in designated rooms – for an additional fee of €20 per day.

Bike Rental

As part of your stay in the heart of Brixen’s historic old town, why not explore the surrounding area with one of our brand-new e-bikes? We are happy to reserve a sporty e-mountain bike or a comfortable e-city bike for you upon request and subject to availability (fees apply). Discover forest and woodland trails, ride to the most beautiful viewpoints, or enjoy the extensive cycling network from Brixen towards the Brenner Pass, Puster Valley, or Bolzano.

Our bikes:

  • E-Bike Ducati Mig-S_23, fully in sizes M + L (full suspension, ideal for off-road tours, for experienced riders, suitable for all types of terrain)
  • E-Bike Focus Jarifa 6.8 Seven, in sizes M + L (MTB suitable for both moderate trails and off-road tours)
  • City E-Bike Kalkhoff Image 3.B Advance, in sizes S + M (perfect for valley excursions and bike paths, with a low step-through frame for easy access)
Spa Bag & Acquarena

In the Spa bag we provide for our guests, you’ll find everything you need for a relaxing break: bathrobe, towels, and slippers. For those who want even more: ask our reception about our Acquarena packages for access to the pools, sauna, or fitness studio.

Vitalizing Massages

For deep relaxation and a sense of well-being, we offer unforgettable vitalizing massages with an experienced therapist who combines extensive knowledge with a holistic approach. By appointment only. We recommend booking your session prior to your arrival.

Learn more

Guestpass BrixenCard

You will receive the BrixenCard at check-in at our reception. With our guest card, you can enjoy numerous benefits such as free use of public transport throughout South Tyrol, free admission to three Brixen museums (Hofburg, Pharmacy Museum, Neustift Monastery), and access to many other activities and services.

From May 24 to October 19, 2025, one round trip on the cable car to Brixen’s local mountain is included. A fascinating experience for all who love sports and relaxation. Look forward to breathtaking views of the UNESCO World Heritage Dolomites. The guest card is valid from the day of arrival until (and including) the day of departure.

Die Badhaus Badetasche